MANAGEMENT

W. Fred Kloots, Jr.
330-266-1908

Fred is the President and CEO of Leonard Insurance Services. He started his insurance career in 1970 with Hartford Insurance Company in Cleveland, Ohio. In 1975 he accepted a sales position with Insurance Services, Inc. in Canton. In 1998 Fred was elected President of Leonard Insurance Services. As CEO he manages the agency and still maintains a large client base.

Richard K. Martindale
330-266-1911

Rick is the Chairman of Leonard Insurance. Rick began his insurance career in 1974 as a producer at a local insurance agency. In 1981 he became a producer and Senior Vice President of Leonard Insurance Services.

In addition to Rick's management responsibilities, he also maintains a large client base consisting of various manufacturing and contracting risks.

W. Todd Witham
330-266-1917

Todd is Senior Vice President and Secretary of Leonard Insurance. After graduating from Westminster College with a BA, he began a career in insurance. Todd maintains a large client base in commercial lines.

Todd has been a part of the Canton community for almost all his life having grown up in North Canton. He is actively involved in the Canton Rotary, Past Chairman of Canton Red Cross, Past Chairman of YMCA, Camp Tippecanoe, Current Treasurer of YMCA of Central Stark County, past member of Canton Jaycees.

Todd is the third generation of his family to be involved with Leonard. His hobbies are golf, working in the yard, and is also a big fan of the Cleveland Browns and Indians.

Gerald L. Staten
330-266-1934

Jerry is a Senior Vice President of Leonard Insurance Services. Jerry started his career in sales at a small local agency in 1972. In 1979 he joined Leonard Insurance Services.

Jerry focuses on Employee Benefit Consulting and Sales including Employee Benefit Plans and Corporate and Personal Life Insurance. He maintains the designations of Chartered Life Underwriter (CLU), Chartered Financial Consultant (ChFC), Registered Health Underwriter (RHU), and Certified Financial Planner (CFP).

Marlene E. McLendon
330-266-1910

Marlene is the Treasurer for Leonard Insurance Services. Prior to joining the agency in 1990, she worked at American Heritage Life in Jacksonville, Florida as a Senior Group Billing Manager. Marlene is responsible for maintaining all accounting information for our agency. For the past thirteen years, Marlene has been a volunteer for the Pro Football Hall of Fame Enshrines Dinner.

Marsha Dunn
330-266-1909

Marsha Dunn has been with Leonard Insurance since 1981. Her career began as a general office assistant and over the years she has held positions handling accounts of all sizes, primarily in Commercial Lines. Marsha spent several years as the Commercial Lines Supervisor.

In 1996, she was promoted to Vice President of Commercial Lines and Automation. In this role she has been responsible for the automation needs for the Agency and management of the Commercial Lines Department.

In 2006, she was promoted to Vice President Agency Operations. Her responsibilities now include Human Resources management.

Marsha has a broad insurance background which includes detailed knowledge of all commercial coverage applications and a strong overview of personal lines and employee benefits. She currently maintains the designations of Certified Professional Service Representative (CPSR), Certified Insurance Service Representative (CISR) and Certified Insurance Counselor (CIC).

PRODUCERS

David M. Baloun
330-266-1920

Dave is Vice President at Leonard Insurance Services. Prior to joining the Agency in 1988, he worked as a company underwriter with Chubb Insurance Group and Bankers Insurance Service Corporation. His responsibilities include new and renewal sales of commercial and personal accounts.

Dave is a strong member of the community and is involved in United Way, Northeast Community Center Board, Rotary Club of Canton, Family Services Fundraiser, Ohio Foundation of Independent Colleges annual Campaign and also a Pro Football Hall of Fame Festival Volunteer.

Paul E. Cruciani
330-266-1924

Paul is Vice President at Leonard Insurance Services. Paul has over 20 years experience in the bond industry. Prior to joining Leonard Insurance Services in 1991, he was a bond underwriter for Aetna Insurance and Fidelity and Deposit Company. His main focus is bonding and insurance for the construction industry.

Paul is a member of Canton Rotary, Treasurer for Builders Exchange of North Central, Ohio and also a Board Member for Heritage Christian School.

Kim A DeGiralomo
330-266-1926

Kim is Vice President at Leonard Insurance Services. Kim has over 20 years experience in the insurance industry where he started as a Marketing Manager for Westfield Companies. He later joined Leonard Insurance Services in 1989. Kim maintains the designation of Certified Insurance Counselor (CIC). Kim's area of concentration is Home Builders, Retail Grocery and Architects/Engineers.

Darren J Faye
330-266-1914

Darren is a Risk Manager and Business Development Specialist at Leonard Insurance Services. His book of business focuses on middle-market commercial and high net-worth personal insurance. His specializations include manufacturers, distributors, contractors, shopping centers and building owners insurance. He has a nationwide insurance program for the Mortgage Field Services industry and is in the process of releasing two more programs this year.

Darren has worked at Leonard since 1998. Before he joined the agency, he attended the University of Akron, majoring in Corporate Finance. He has held the designation of Certified Insurance Counselor (CIC) for over five years and counting. He is also an active member of the National Alliance of Insurance Professionals.

Darren serves on the Board of Trustees for Leadership Stark County. He is also the Chairperson of the Development Committee for the Board at Pathway Caring for Children. He is also actively involved in the Pro Football Hall of Fame Ribs Burn Off.

John D. Fink
330-266-1921

John is a Vice President of Leonard Insurance Services. He joined the agency in 1987 as a Producer in Commercial Lines. John concentrates on Commercial Lines sales and service and is also involved with the Ohio Restaurant Association.

Lee W. Framer
330-266-1931

Lee is a Senior Vice President of Leonard Insurance Services. Prior to joining the agency in 1997, he was President and Owner of Ostrov Corporation. Lee's accounting and legal background, holding both a B.S. in Accounting and Doctorate of Jurisprudence, as well as his Registered Investment Advisor designation give him a unique perspective in his Financial Planning and Employee Benefits practice.

Lee cares deeply about our children and serves on the Board of CASA/GAL of Summit County whose mission is to provide each child with a trained community volunteer to advocate what is in a child's best interest as they enter the court system as a result of allegations of abuse, neglect or dependency.

David G. Ingalls
330-266-1918

Dave is a Vice President of Leonard Insurance Services. He joined the agency in 1983 as a Commercial Lines Producer. Prior to joining the agency, he had seven years experience as a manager with Atlantic Companies. Dave currently holds the designation of Chartered Property and Casualty Underwriter (CPCU). His book of business consists of Moving & Storage accounts, Third Party Logistics and retail Jewelers.

Douglas R. Malcolm
330-266-1974

Doug joined the agency in 2002 as a Commercial Lines Producer. Prior to joining the agency, he owned and managed Malcolm Insurance Group in North Canton. Doug's book of business consists of School Systems and manufacturing.

Linda A. Mazzaferri
330-266-1978

Linda is an Account Executive with Leonard Insurance. With over 25 years experience in the industry, she joined Leonard in 2001. Linda's practice includes a broad spectrum of commercial and personal clients, but of special interest are new ventures, difficult to place risks and agribusiness.

Jeannie D. Sacconi
330-266-1919

Jeannie is a Vice President at Leonard Insurance.  Jeannie has over 30 years experience in the insurance industry.  She joined Leonard Insurance in 1986.  Her commercial focus in the transportation and trucking industry, professional liability, scrap dealers and energy related accounts.

J. Perry Schlabach
330-266-1945

As an Employee Benefits Specialist, Perry works with business owners and executives to develop, implement, and administer employee benefits programs. Prior to joining the agency in 1996, he graduated with honors from Kent State University with a Bachelor of Business Administration degree in Finance. Perry also had two years prior experience in the insurance industry.

Joe C. Skemp
330-266-1915

Joe is a Producer with Leonard Insurance Services. Prior to joining the agency in 1995, Joe managed Dreyer/Skemp Insurance. His experience also includes seven years and an underwriter with Liberty Mutual Insurance. Joe's commercial book of business focuses on Transportation, Construction, Energy and Manufacturing Accounts.

Jon D. Smith
330-266-1930

Jon is an Account Executive in our Life/Health Department. He joined the agency in 1997. Jon focuses on Group Life, Health, Dental, Disability, Individual Life and Disability, Long Term Care and 401K.

Jon is President of Canton Jaycees and is active with the Hall of Fame Ribs Burn-off Beverage and Volunteers Committee.

J. Randy Stenhouse
330-266-1922

Randy is a Vice President with Leonard Insurance Services. Prior to joining the agency in 1993, Randy was a company underwriter with Liberty Mutual for 12 years. Randy's commercial book of business focuses on Large Manufacturing, Construction and Workers Compensation risks.

Clark D. Swisher
330-266-1933

Clark D. Swisher began his career in customer service in the banking industry in the late 1970's. In 1980 he chose the insurance industry as a career direction and began his training as an agent with Nationwide Insurance, a leading company in the field of consumer insurance products.

In the 1980's Mr. Swisher recognized the need for improved customer service in the college student health market, and in 1985 he was awarded the contract to provide insurance services to The University of Akron, a service he has provided continuously for 15 years.

In 1993 he was awarded the contract to provide insurance services to Kent State University; in 1995 Mr. Swisher won Walsh University; in 1996 and 1997 Mr. Swisher won Malone College and Youngstown State University; in 1999 he was awarded Carnegie Mellon University, Pittsburgh, PA; and in 2000 he has acquired the contract to provide insurance services to Northeastern Ohio Universities College of Medicine (NEOUCOM) and La Roche College also in Pittsburgh, PA.

In 1996 Mr. Swisher was one of the first to recognize the potential of the Internet to provide superior service to both college administrators and college students in the field of student health insurance. The Leonard Insurance site, www.leonardinsurance.com was one of first sites to offer interactive information to college students and administrators, simplifying the inquiry process and lowering overall costs of administration.

Mr. Swisher was instrumental in arriving at a strategic agreement between Leonard Insurance Services and Managed Care Concepts, Inc. one of the leading managing general underwriters in the student health industry. This combination of personal service backed by a leading underwriter has been the key to Mr. Swisher's success in the student health field.

Mr. Swisher attended The University of Akron, is married and the father of two children, and lives in Hartville, Ohio. He is an active member of the Hartville Church of the Brethren in Hartville, Ohio, and serves on the Boards of Directors of three public companies in Northeastern Ohio.

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